Reference

Privacy Policy for India Accounts

We keep your account data, payment records and session logs in one place, so you can see what we collect and why we keep it.

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How We Handle Your Data

c6h12o6 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our policy applies to the details you submit, the device signals we receive and the records created when you move money through UPI, Paytm or PhonePe. We use that data to verify your account, match deposits and withdrawals, keep session logs, detect misuse and answer support

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requests. Cookies help us remember language choice, session state and basic load settings, while logs help us understand errors and unusual access. We keep records only for the period needed for service, legal duties and dispute handling, then delete or archive them when those periods end.
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If local law limits access from your state or requires extra checks before a change, we follow that rule. You can ask for correction, export or deletion through support, and we may need identity proof before acting. That process keeps the request tied to the right
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file and reduces mistakes when we update records.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST ROUTES

Contact Paths for Privacy Requests

If you need help with a privacy request, reach us through the account chat, the email path in your profile area, or the web form linked…

STORAGE RULES

What We Keep and Why

We keep the policy practical: collect only what is needed, limit who can see it, and separate wallet records from support history.

Data minimisation

We ask for the details needed to open and maintain the account, then avoid extra fields that do not serve a clear purpose. That keeps the record set smaller and easier to correct later, especially when you request an update.

Cookie control

Cookies store session state, language choice and basic security flags. They do not need your full profile to work, and you can ask us to explain which ones are active on your session before you clear the browser.

Account security

We watch for unusual login attempts, repeated resets and device changes. When something looks off, we may ask for a verification step before we release account changes or privacy data, so the request reaches the right person.

Retention periods

We keep transaction logs, chat records and identity checks only for the period needed to meet service, legal and dispute-handling duties. After that window closes, the record is removed or archived in line with our retention rules.

Access requests

You can ask for a copy of the data linked to your account and confirm what is stored about deposits, withdrawals, sessions and device use. We reply after matching the request to your identity and the contact trail.

Change requests

If something is wrong or incomplete, send the correction request through support. We will review the claim, update eligible fields and explain any item we must keep because local law requires it or because we need a record trail.

Privacy Questions You May Ask

These questions cover the main points of our Privacy Policy, including what we collect, how long we keep it and how you can ask for changes. Each answer is written for India visitors who want a clear path before they open an account. If your state has extra rules, those rules come first, and we follow them when we process any request.

We collect the account details you submit, device and browser signals, session logs, payment references and messages you send to support. We use them to run the account, prevent misuse and answer requests under local law and retention rules.

Cookies keep you signed in, remember language choice and store simple security flags. They also help us spot repeated errors or login loops, which lets us fix the session without asking you to enter the same details again.

We keep records only as long as needed for service, legal duties and dispute handling. After that, the data is deleted or archived according to our retention schedule and the rules that apply in your region and account file.

Yes. Send the request through chat, email or the form in your account area, and we will verify your identity before making changes. Some records may stay if local law requires us to keep them for a defined period.

Only staff who need it for verification, support, security or payment handling can access it. We keep that access limited, record the request trail and review permissions when roles change or when a case is closed.

If local law does not allow access from your location, the service remains unavailable there. Where access is allowed, we still apply the same data controls, support checks and record retention rules before any privacy change.

UPI, Paytm and PhonePe records are matched to your account for deposits and withdrawals, then stored with the rest of your transaction history. We do not publish them and we keep access limited to staff who need it.

Privacy Policy for India Accounts

Contact Paths for Privacy Requests

What We Keep and Why

Data minimisation

Cookie control

Account security

Retention periods

Access requests

Change requests

Privacy Questions You May Ask

01 What data do you collect from me?

02 Why do you use cookies?

03 How long do you keep my records?

04 Can I ask for correction or deletion?

05 Who can see my private data?

06 What happens if I access from a restricted place?

07 How do payment records stay private?

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